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About Us

 

At Platinum24 Healthcare, our Mission Statement is an important piece of our identity.

Our Story

 
 
 

Platinum24 Healthcare Services is exceptionally proud to be one of the leaders in supplying healthcare professionals in the UK and around the world soon! At Platinum24 Healthcare Services we have an exceptional, versatile, and dynamic management team with years of experience in the nursing and human resources sector.


We are also a leading introductory live-in care agency, helping older people get the care they need, in the place they feel happiest – their own homes. We believe life isn’t about how long you’re here, it’s about how well it’s lived. It’s about getting the support you need without giving up your dignity. It’s about protecting your independence and making sure you’re able to choose the little things as you age – like what you have for dinner or watch on the telly, right through to the big stuff, like where you call home.


This is close to all of our hearts here at Platinum24, and for Lynn, our Founder, and CEO, it’s a mission deeply rooted in her personal experience. As a result, Platinum24 Healthcare Services is on a mission to reinvent what it means to age. To change conversations and perceptions, so that getting older doesn’t mean giving up choice, independence, or the things that make us who we are.

 

We’re always seeking excellence – raising the bar and breaking the mould to deliver results to high standards and solve complex problems. We do this by working transparently together with our customers, our carers, and our partners – every decision we make is driven by deep human empathy. And, with every individual, we care for, with every carer we bring on board, and with every decision we make, we ensure we are doing the right thing for our society.


We’re always fully focused on providing the best quality home care at all times, and stand by our uncompromising desire to deliver quality care and choice. The choice to remain in your own home and continue to live your life in the company of a carefully selected Platinum24 carer.
 

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Caring is Our Passion

 
 

Platinum24 Healthcare exists to provide compassionate and robust care to some of the most vulnerable members of society. Not everyone has the physical, emotional, and mental ability to care for themselves without the right level of support in place to help with a wide range of needs, from general day-to-day household tasks to more complex support.

We believe everyone should be able to maximize their quality of life and do so from the comfortable surroundings of their own home, should they wish. Platinum24 Healthcare will seek compassionate and caring staff to ensure each of our care users is provided with the care and support they deserve.

We also provide our staff on an agency basis to help alleviate staff shortages in other healthcare providers, from care homes to hospitals to private clinics we are here to help!

Our Mission

At Platinum24 Healthcare, we recognize the importance of treating each service user with dignity and respect, creating an environment where individuals feel most comfortable and safe.

 

Our experienced and dedicated team is available to assist service users directly as well as provide the finest staff to a range of other healthcare providers.

Exceptional people. Extraordinary Care. A Bespoke service tailored to your individual needs!

Our Motto

xceptional people. Extraordinary Care. A bespoke service tailored to your individual needs.

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Our Values

 
 

Our values guide everything we do, they shape our commitment to exceptional healthcare services.

1

Compassion

2

Reliability

3

Person-centered care

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4

Professionalism

5

Respect and integrity

6

Excellence, and empowerment

Why Choose Us

Platinum24 Healthcare Services is committed to providing the very best of care and maintaining the highest possible standards.

We will ensure that Platinum24 Healthcare is

SAFE

Making sure service users and staff are always safe

RESPONSIVE

We are proactive and actively listening to our service users and staff and taking both negative and positive criticism to continue to improve our service

CARING

we provide a committed service that is caring of everyone

EFFECTIVE

continuously reviewing our policies and the service we are providing

WELL-LED

ensure we have the right procedures and processes in place to continuously monitor our service and systems. Ensuring high-quality service is always provided. Staff are completing all training in a timely manner and all staff are up to date with training and have correct and up-to-date qualifications to perform their job role effectively.

Meet Our Team

 

We are a group of qualified practitioners and home care experts with years of experience who are passionate about what we do. 

Getting Started is Easy

Submit The Form or Call Us

We’d love to hear from you to discuss your own unique care needs

Book A Care Visit

A face-to-face assessment of your particular care needs

Enjoy Our Quality Care

We hope you then invite us to care for you as much or as little as you need

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